Terms of Use

Last updated 30 August 2026 · These terms apply to the Dozely app and subscription.

Dozely is made by ON Group ApS, a private limited company registered in Denmark. By downloading or using Dozely you agree to these terms. If you do not agree with them, please do not use the app.

Provider: ON Group ApS
CVR number: 43279882
Address: Færgevej 43C, 6100 Haderslev, Denmark
Contact: hello@dozely.net

1. What Dozely is

Dozely is a mobile application offering ambient soundscapes you can mix, and narrated bedtime stories. It is a relaxation and entertainment product.

Important — not a medical product

Dozely is not a medical device and is not intended to diagnose, treat, cure or prevent any condition, including insomnia or any other sleep disorder. Nothing in the app is medical advice. If you have persistent trouble sleeping, or sleep problems that affect your health, please speak to a doctor. Do not use Dozely while driving or operating machinery, or in any situation where falling asleep would be dangerous.

2. Your licence to use the app

We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use Dozely on devices you own or control, for your own private, non-commercial use.

You may not: copy, extract, re-record, redistribute, publicly perform, broadcast or upload our audio, stories or artwork anywhere; sell or sub-licence access to the app; reverse-engineer, decompile or attempt to derive the source code; circumvent any technical protection or subscription check; or use the app in a way that breaks applicable law.

3. Accounts

Some features need an account. You are responsible for keeping your login details to yourself and for activity that happens under your account. Give us accurate information, and keep your email address current so we can reach you.

You can delete your account and its data from inside the app at any time (Settings → Account → Delete account), or by writing to hello@dozely.net from the address on the account. Deleting your account does not cancel a subscription — see section 4.

4. Subscription, free trial and payment

Dozely is sold as an auto-renewing subscription.

Where you pay: through Apple's App Store or Google Play, depending on your device. We never receive or store your payment details.
Price and length: shown to you in the app and in the store before you confirm, in your local currency including any applicable tax.
Free trial: if a free trial is offered, it converts into a paid subscription at the end of the trial unless you cancel before it ends. The length of the trial is stated at the point of purchase.
Renewal: the subscription renews automatically for the same period, and your account is charged within 24 hours before the current period ends, unless you cancel at least 24 hours before that.
Cancelling: manage or cancel in your App Store or Google Play account settings. Step-by-step instructions are on our support page. Deleting the app does not cancel a subscription.
After cancelling: you keep access until the end of the period you have already paid for. We do not pro-rate part-periods.
Refunds: handled by the store that took your payment, under that store's policy. Write to us as well if you think something has gone wrong and we will do what we can.
Price changes: we may change the price for future periods. You will be told in advance through the store, and you can cancel before the new price takes effect.

5. If you are a consumer in the EU or UK

You normally have 14 days to withdraw from a distance contract. Because Dozely gives you immediate access to digital content, by starting your subscription you ask us to begin supplying it straight away and acknowledge that you lose the right of withdrawal once supply has begun. Your statutory rights as a consumer — including rights in respect of content that is faulty or not as described — are not affected by anything in these terms.

6. Our content

All stories, narration, recordings, sound design, artwork, text, trade marks and software in Dozely are owned by ON Group ApS or licensed to us. Your subscription buys access while it is active. It does not transfer ownership of anything, and it does not grant a licence to use our content in your own work — including in videos, podcasts, streams or other apps.

7. Availability and changes

We work to keep Dozely available and working, but we do not promise uninterrupted service. We may add, change or remove sounds, stories and features over time, and we may carry out maintenance. If we make a change that materially reduces what a paid subscription gives you, we will tell you.

We may update these terms. If a change is material we will give reasonable notice in the app or by email. Continuing to use Dozely after a change takes effect means you accept the updated terms.

8. Ending the agreement

You can stop using Dozely at any time by cancelling your subscription and deleting your account. We may suspend or end your access if you materially breach these terms — for example by redistributing our content or trying to defeat the subscription check. Where it is reasonable to do so, we will warn you first.

9. Liability

Dozely is provided on an "as is" and "as available" basis. To the extent permitted by law, we exclude implied warranties and are not liable for indirect or consequential loss, lost data, or loss of profit. Where we are liable, our total liability to you is limited to the amount you paid us for the subscription in the twelve months before the claim arose.

Nothing here limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, for fraud, or under mandatory consumer protection law.

10. Apple App Store — additional terms

Where you obtained Dozely from Apple's App Store, the following also applies:

This agreement is between you and ON Group ApS only, not with Apple. Apple is not responsible for Dozely or its content.
Apple has no obligation to provide maintenance or support for Dozely.
If Dozely fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation in respect of Dozely.
Apple is not responsible for addressing any claim by you or a third party relating to Dozely, including product liability claims, claims that Dozely fails to conform to a legal or regulatory requirement, and claims under consumer protection or similar legislation.
Apple is not responsible for investigating, defending, settling or discharging any third-party claim that Dozely infringes intellectual property rights.
You confirm you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and are not on any US Government list of prohibited or restricted parties.
Apple and its subsidiaries are third-party beneficiaries of this agreement and, upon your acceptance, have the right to enforce it against you.

11. Google Play

Where you obtained Dozely from Google Play, your use is also subject to the Google Play Terms of Service. This agreement is between you and ON Group ApS only; Google is not a party to it and is not responsible for Dozely.

12. Governing law

These terms are governed by Danish law, and disputes fall to the Danish courts. If you are a consumer resident in another EU country, you keep the protection of the mandatory consumer law of your own country and may bring proceedings there. Consumers in the EU may also use the European Commission's online dispute resolution platform.

13. Contact

Questions about these terms: hello@dozely.net, or ON Group ApS, Færgevej 43C, 6100 Haderslev, Denmark.

See also our privacy policy and support page.